International Shipping Policy

At Colors of Jaipur, every order is handcrafted with care and shipped securely to customers around the world. Please read our international shipping policy before placing your order.

Processing Time

• All orders are processed within 2–5 business days.
• Handmade and custom-made products may require 5–10 business days before dispatch.
• Orders are not processed on weekends or public holidays.

Worldwide Shipping

We proudly ship to most countries worldwide using reliable international courier services such as DHL, FedEx, UPS, Aramex, and India Post/USPS, depending on the destination.

Estimated Delivery Times

Delivery estimates begin after your order has been dispatched.

Delivery times are estimates and may vary due to customs clearance, weather conditions, local holidays, or courier delays.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Customs Duties & Import Taxes

International orders may be subject to customs duties, VAT, GST, import taxes, or handling fees imposed by your country's customs authority.

• These charges are not included in the product price or shipping cost.
• The customer is responsible for paying any applicable customs or import fees.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate.

We are not responsible for:

• Incorrect or incomplete addresses provided by the customer.
• Packages returned due to incorrect addresses.
• Additional shipping charges for resending returned packages.

Delayed Shipments

While we work with trusted shipping partners, occasional delays may occur due to:

• Customs inspections
• Severe weather
• Airline or transportation disruptions
• Peak holiday seasons
• Local courier delays

We appreciate your patience in these situations and will assist in tracking your shipment whenever possible.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Include:

• Your order number
• Photos of the package (if damaged)
• A brief description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

Refused Deliveries

If a shipment is refused by the recipient or returned because customs duties or taxes were not paid:

• Original shipping charges are non-refundable.
• Any return shipping fees or customs charges incurred will be deducted from your refund.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We aim to respond within 24 business hours and are always happy to assist.